Contract/Policies

United Lyft – Services Policy

All transportation charges must be paid before the transfer is successfully completed. Exceeding the specified service period will add his 1.9% surcharge to the original price for each day. These fees are collected until 12:00 PM EST. New York Time Zone.

All reservations are made on a first-come, first-served basis.

United Lyft will respond to personal requests via email. Any changes to transportation arrangements must be notified 8 hours prior to the original departure time in order to accommodate and implement the changes.

All transfers between 21:00 and 06:00 are subject to an additional charge.

An additional charge of +1 mile applies for each stop before reaching your destination.

Additional charges apply for services on holidays (Christmas, New Year, Thanksgiving, Easter, etc.).

If you wait longer than 15 minutes, you will be charged an hourly rate as other appointments may be scheduled. Sales tax applies to all transfers within Each respected state.

Cancel:

All scheduled reservations require at least 30 days’ notice before the scheduled time to cancel the reservation. Less than 30 days’ notice, 50% of the fare will be forfeited, and less than 15 days’ notice, 100% of the fare will be forfeited. Cancellations are subject to the full amount of the original itinerary. Reservation time changes within this time frame may be made by calling 844-616-8880. We will do our best to accommodate changes as long as they do not impact other scheduled bookings.

After booking, no reminders are needed either by phone or email. Your driver will arrive at your scheduled pick-up point. In the event of traffic jams or delays, we will contact you in advance at the phone number you entered in the inquiry form.

Similarly, when it comes to picking up at the airport, no confirmations or reminders are needed as our professional driver will always monitor his flight schedule and pick you up at the airport.

We aim to build long-lasting and strong relationships with all of our valued customers, and we always make sure to provide excellent service and well-maintained vehicles (excellent driving condition) to all of our customers.

Thank you for booking with United Lyft. We look forward to adding you to our roster of highly respected clients.

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United Lyft, Vehicle-Limousine/Charter Policy

Please review, print, sign, date and return to email- info@unitedlyft.com Please sign and return. Please contact us within 7 days to guarantee your reservation, date and vehicle.

**All transportation in special occasions. Super Bowl, Kentucky Derby and Prom are fully refundable and non-transferable unless canceled 30 days prior to service start date**. If you cancel within 30 days, you will be required to pay the full amount without refund. All retainers (1-14 Pass $250.00, 15-55 Pass $500.00) are non-refundable but transferable for up to 6 months, after which retainers expire. If canceled 30-15 days before the scheduled charter, you will receive a full refund of all amounts paid minus any advance payment. Cancellations must be made in writing at least fifteen (15) days prior to his scheduled charter date. Only the deposit is non-refundable if cancellation is made less than 30 days in advance. If canceled within 30 days, 50% of the scheduled fare will be charged and 50% of the scheduled fare will be refunded upon payment. If cancellation is made within 15 days, no refund will be given and 100% of the scheduled trip will be charged. You, the customer, are solely responsible for any damage caused to the reserved vehicle.  Our vehicles, charter buses attributed to you or your group during charter. Downgrades are not permitted when booking certain sizes or types of vehicles, such as sedans or buses. Also, hours cannot be subtracted, but hours can only be added in increments of one hour. You understand that your vehicle has been inspected and found to be in good working order prior to charter and all equipment is in good working order. You have the right to request an inspection before or at the end of your charter. If no inspection is requested, all complaints regarding the vehicle will be void. All our limousines are non-smoking vehicles. If smoking occurs in the limousine, the charter will be terminated and no refund will be issued. If evidence of smoking is found, he will be charged an excess cleaning fee of $500 per instance for breach of contract. There is also a $1000 fee for cigarette burns. No meals in our limousine. Any traces of food (crumbs, chewing gum, etc.) or unattended beverage spills will be charged an excess cleaning fee of $250 each. A $250.00 cleaning fee will be charged for motion sickness. For each broken or lost glass he will be charged a $500.00 fee. If the charter runs beyond the scheduled end time, additional hours will be charged and payment will be required – at the start of that hour and for each additional hour thereafter or if not on file Your credit card will be charged on file. invoice for this. Prices are hourly (minimum). Your vehicle may be rescheduled for another charter at the end of the charter so the vehicle will not be available for additional hours.If your charter disrupts another charter and our services If it causes you to be late, you will be responsible for the refund if you are the delaying party.

Weapons of any kind, authorized or not, are not permitted on board. We reserve the right to refuse service if we deem it necessary. Our drivers reserve the right to refuse to drive on certain roads due to length, safety or other reasons. The driver may decide that the waiting area is unsafe and decide on a better area. It is your responsibility to contact the driver for pickup. Do not ask the driver to let you out of the car. Our cars are never abandoned. Guests under the age of 21 may not consume alcohol. If this is decided, with the assistance of law enforcement agencies, the charter may be terminated immediately and no refunds will be issued. It is not permitted to serve alcoholic beverages to customers, even if they are not of legal age. Possession or use of illegal drugs is prohibited in all limousines. If drugs are found, with the assistance of law enforcement, the charter will be terminated and no refunds will be issued. Please call him 48 hours prior to charter to confirm time and address. If confirmation is not obtained, we are not responsible for charter-related errors. Please provide detailed directions along with your planned itinerary. If you have to give verbal instructions, give the driver enough time to turn or stop. Securing a large vehicle can be very difficult. We are not responsible for traffic, road conditions, road works or other roads, so please be aware of any road works, traffic conditions, road conditions or known accidents you may encounter on the day of your charter To do. Contract period may be extended. He gives customers a 15-minute grace period, so I’ve reserved that for the pick-up location as well. Please plan accordingly. For your safety, your charter may be monitored by surveillance cameras. This signed contract is your authorization/permission to monitor. In the event of an unforeseen mechanical problem with a contracted rental car on the day of service, we will endeavor to provide alternative transportation. In this case, we reserve the right to upgrade your charter at no additional cost so that you can proceed with your desired charter. There are no refunds of any kind when providing contract services on upgraded vehicles. If we do not show up for your charter, all monies paid will be refunded in full and the client acknowledges that such refund represents the full amount of all payment obligations and no additional payment or compensation is required. I accept. We are not responsible for property damage or personal injury, except in cases of willful gross negligence by the driver. Do not overload your vehicle. Our seat numbers are based on a person’s “average” height per federal regulations. Please note that the number of passengers may be reduced if the passenger is taller than the “average” person for safety reasons. You agree that neither we nor anyone associated with the charter/service will be held responsible for your actions during or after the charter is completed. You agree that you are solely responsible for your actions, decisions and judgments made and exercised during and after the completion of your charter. Please note that it may not be possible to make changes in advance. 

Use of Affiliates and Subcontractors. In connection with the services provided by the Manager under this Agreement, the Manager will comply with applicable legal and regulatory requirements and, to the extent it deems appropriate, (i) its affiliates and their directors, trustees and officers; Employees and (ii) subcontractors selected by managers. However, the Manager shall monitor and be fully responsible for the services of such third parties pursuant to and to the extent set forth in this Agreement. All costs associated with services provided by such third parties shall be borne by the Administrator or such party. Her breach or waiver of one or more provisions of this Agreement shall not affect the validity of any other provision. All terms are enforced under the laws of the United State. There are no vehicle refunds for days over 80°C or electronic failures. The Company shall not be held responsible for any unavoidable or unforeseen circumstances that prevent implementation. B. Acts of God, natural disasters, bad weather, traffic accidents, terrorism, power outages, vehicle/machine failures, or other circumstances beyond the control of the company or driver. All other refund requests must be made in writing and will be granted only at the discretion of Charter Services (United Lyft). By signing this Agreement, you expressly acknowledge and agree that you have read this Agreement carefully and fully understand its meaning.

Customer Signature:______________________________________

Date:______________

 

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POLICIES:

The deposit is non-refundable and due 90 days prior to the service date. Only the deposit is non-refundable if cancellation is made less than 30 days in advance. If canceled within 30 days, 50% of the scheduled fare will be charged and 50% of the scheduled fare will be refunded upon payment. If cancellation is made within 15 days, no refund will be given and 100% of the scheduled trip will be charged. If cancellation takes longer than 15 days, all money can be used for another service for up to 6 months in the event of cancellation. Thank you very much.

***All transportation in special occasions such as. Super Bowl, Kentucky Derby and Prom are fully non-refundable and non-transferable unless canceled 30 days prior to service start date. ***

Affordable, Elegant and Unforgettable !!!

United Lyft “All rights reserved”

 

 

 

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